Covid-19

Last Updated 17th October

We Are Open
We are open and accepting reservations for stays of any length.

Following the recent government announcement for Lancashire entering the tier three restrictions, we are assuring our guests that we are open as usual.

The new restrictions for overnight stays in the Lancashire region are advisory, so we will continue to welcome guests responsibly.

We are currently occupying just 50% of guest rooms, to ensure social distancing in and around the Barn, and going above and beyond guidelines to give guests peace of mind for their stay.

If you have any questions, queries or concerns, please do get in touch.

For extra peace of mind, we are offering Free Cancellation with 24hrs of your scheduled arrival date, should you need to change or cancel your booking.

What to expect
Whilst things may look a little different, we hope it will still feel the same. We’ll still deliver the same attention to detail and friendly and personalised service you are used to at Lancaster Barn. We have implemented a range of procedures and extra-steps to ensure the safety of guests and staff. We’ll respond to any new or amended Government advice, and share updated information with you as soon as possible. Social distancing plays a vital role, so we urge guests to apply common sense whilst staying at the Barn, and in return we will be doing the same for you. Face coverings are now mandatory when moving around the barn, but not necessary once seated at breakfast or in the garden areas.

Before you stay
We’ll send you an email prior to your arrival, with information about our revised check-in procedure. In addition, you will have the option to pay your room balance in advance, it’ll help to assist social distancing and speed-up the check-in process.
Your room will be available from 4pm onwards on the day of your arrival, to allow time for the ‘Room Safe’ cleaning process to take place.

On arrival
Please use the hand sanitiser before entering the Barn, then head to the Reception as normal. You’ll notice new signage to assist with social distancing guidelines, along with Perspex screens. Our regular paper check-in forms won’t be used – we should have all the details we require from your reservation details.

Your room
In addition to our usual high standards of cleanliness and hygiene, we have introduced a ‘Room Safe’ procedure which implements a disinfecting ‘fogging machine’, which disperses a safe, non-toxic, fine dry mist, effective against Coronavirus and is certified BS EN1276. This ensures all areas of the room are sanitized, including soft furnishings. Our enhanced regime also includes careful sanitizing of touch-points, such as light switches, remote controls and door handles. Your room will then be sealed to ensure no other guests or staff have entered since this cleaning process.

Housekeeping

We are operating a slightly adjusted daily housekeeping service. If you are staying more than one night, we will refresh your room at a time when you are not present. If you would prefer no-one to enter your room, we’ll be happy to arrange to leave fresh linen and towels along with a sealed bag of toiletries and provisions outside your room.
For your peace of mind, our bed linen and towels are laundered to BS EN 14065.

Breakfast
Breakfast is served in the ‘Garden Room’ with individual table service. You will be served a personal buffet tray at your table, along with your choice of cooked breakfast from the menu. Alternatively, you can have a continental picnic style breakfast delivered to your room. Whichever you choose, you can be assured of the same quality and standards as always. Tables will be spaced out according to the relevant guidelines and hand sanitiser will be provided.

Eating out locally & Barn Hampers
As most eateries will likely be operating with reduced capacity, we’d recommend that you contact local pubs and restaurants prior to your stay to make table reservations in advance and check adjusted opening times. Our wonderful local inn ‘The Bay Horse’ is temporarily reducing it’s opening hours to five days a week (Wednesday evening through to Sunday). We’re now offering an evening hamper, full of homemade and homegrown goodies, so you can eat in the ‘Garden Room’ or have the hamper delivered to your room. We’ll ask you if you’d like to book a hamper prior to your stay.

Check-out
We’ve adapted our check-out process to reduce contact, so you can simply pop your room key in a deposit box for us to sanitize. If necessary, you will be able to pay any balance due at Reception. Unfortunately we cannot offer to store any luggage for you, and we ask that you check-out by 11am to allow enough time for room cleaning.

Book with flexibility
As always, by booking direct with us (either by phone or through our website), you can have absolute confidence that you can change or cancel your reservation up to 24hours in advance of your scheduled arrival date without charge. By booking directly with us, you will also be guaranteed the best room price, we are always cheaper than Booking.com, Expedia, Hotels.com etc.